Analyzing Customer Feedback With HubSpot

HubSpot is a great resource for teams of all sizes because of its flexibility in features and price. Hubspot provides sales, marketing, and support tools, with many of the features and functionality included in the free tier. Yet, Hubspot, traditionally, has not been viewed as a user feedback tool. And that's a shame. Why You … Continue reading Analyzing Customer Feedback With HubSpot

Defining the problem your product solves through brainstorming sessions

How ideas (usually) start These six words are often stuck on repeat in the entrepreneurial world: “about 70 percent of startups fail.” Of course, no one starts a company expecting to, or wanting to fail (that I know of, at least), but what are people thinking about when they start a company? What are the … Continue reading Defining the problem your product solves through brainstorming sessions

How to Successfully prioritize feedback

In my work with start-ups and product teams, those who have successfully developed initial traction are at risk of getting stuck in an increasing amount of inbound feedback from users/customers and their team. Often this results in lack of clarity on prioritization, trying to build several things at the same time and generally spreading efforts … Continue reading How to Successfully prioritize feedback